Replacement & Store Credit Policy

Effective Date: 10th March 2025

Welcome to Friends of Meditation. We want you to have a smooth and satisfying experience with our products. Please review our Replacement & Store Credit Policy below to understand the process and eligibility criteria.

Replacement & Store Credit Window

We offer a 7-day replacement or store credit policy, which means you have 7 days from the date of delivery to request a replacement or store credit.

Eligibility for Replacement or Store Credit

To be eligible for a replacement or store credit, the item must meet the following conditions:

• The product must be in the same condition as received

• The product must be unused and unwashed

• All original tags must be intact

• The product must be returned in its original packaging

• A valid receipt or proof of purchase must be provided

Items that do not meet these criteria may not be eligible for replacement or store credit.

Initiating a Replacement Request

To initiate a replacement request, please contact us at support@friendsofmeditation.com within 7 days of receiving your order.

Once your request is reviewed and approved, we will share detailed instructions on how and where to send the product.
Products sent back without prior approval will not be accepted.

Damages & Incorrect Items

Please inspect your order immediately upon delivery and contact us if:

• The product is damaged or defective

• You have received an incorrect item

We will assess the issue and arrange a suitable replacement or store credit, as applicable.

Store Credit

Once the returned item (if required) is received and inspected, we will notify you of the approval status.

If approved:

• Store credit will be issued to your account

• Store credit can be used for future purchases on our website

• Store credit is non-transferable and cannot be redeemed for cash

Replacement Support

For any questions or assistance related to replacements or store credit, please contact us:

Email: support@friendsofmeditation.com