Shipping Policy
Effective Date: [10th March 2025]
Welcome to Friends of Meditation! We are committed to delivering your meditation and wellness products promptly and efficiently. Please read our shipping policy to understand our processes.
1. Shipping Locations
- We currently ship across India.
- International shipping is not available at this time.
2. Shipping Charges
- Shipping charges vary based on the product, delivery location, and chosen shipping method.
- Exact charges will be calculated at checkout before you complete your purchase.
- We may offer free shipping on select products or orders above a certain value. Check our website for current offers.
3. Estimated Delivery Time
- Metro Cities (Delhi, Mumbai, Bangalore, Chennai, etc.): 3-5 business days.
- Tier 2 & 3 Cities: 5-7 business days.
- Remote Locations: 7-10 business days.
- Delivery times are estimates and may vary due to unforeseen circumstances like weather conditions, courier delays, or regional restrictions.
4. Order Processing & Dispatch
- Orders are processed with in 24-48 hours (excluding Sundays and public holidays).
- Once shipped, you will receive an email or SMS with tracking details.
- If an item is out of stock, we will notify you and provide an estimated restocking date or alternative options.
- Delivery times are estimates and may vary due to unforeseen circumstances like weather conditions, courier delays, or regional restrictions.
5. Order Tracking
- Once your order is dispatched, you will receive a tracking link via email/SMS.
- You can track your order using the provided tracking number on our courier partner’s website.
6. Undelivered Packages
- If a package is undeliverable due to an incorrect address or absence of the recipient, it may be returned to us.
- We will contact you to arrange re-shipment. Additional shipping charges may apply.
7. Damaged or Lost Shipments
- If your order arrives damaged, please contact us within 48 hours with photos of the package and product.
- We will review your claim and provide a replacement or refund if applicable.
- If your order is lost in transit, we will assist you in locating it or arrange a replacement.
8. Changes to Shipping Details
- If you need to update your shipping address after placing an order, contact us within 12 hours.
- Address changes may not be possible once the order is shipped.
9. Delayed Deliveries
- While we strive for timely delivery, delays may occur due to:
- Weather conditions.
- Lockdowns or regional restrictions.
- Courier partner delays.
- High-demand periods like festivals or sales.
- While we strive for timely delivery, delays may occur due to:
10. Contact Us
For any shipping-related queries, reach out to us:
- Email: support@friendsofmeditation.in
- Phone: 91-9990492728
- Address: Friends of Meditation, [A-31,1st Floor, Naraina Industrial Area,Phase-2], New Delhi,-110028 India